Introduction

HCI research involves human participants. People give their time, share their behaviors, reveal their frustrations, and sometimes disclose sensitive aspects of their lives. In return, researchers are obligated to protect participants from harm, respect their autonomy, and handle their data responsibly. This obligation is not only moral—it is also institutional and legal. Universities and research organizations require ethics review before any study involving human participants can begin. Journals and conferences require authors to confirm that ethical standards were met. Data protection laws (such as PDPA in Singapore and GDPR in Europe) impose legal requirements on how participant data is collected, stored, and shared.

Most research ethics frameworks trace back to the Belmont Report, which established three core principles:

These principles apply to all HCI research—from a 10-minute usability test to a year-long field deployment. Moreover, HCI research raises ethical issues that extend beyond traditional laboratory studies:

Being aware of these issues is the first step toward addressing them.

Informed Consent

Informed consent is the process of ensuring that participants understand what a study involves and voluntarily agree to participate. It is the most fundamental ethical safeguard. A valid consent process provides participants with:

Element Description
Purpose What the study is about (in plain language, not jargon)
Procedures What the participant will be asked to do
Duration How long participation will take
Risks and discomfort Any foreseeable risks, including boredom, frustration, or minor stress
Benefits What the participant or society may gain (be honest — often the only benefit is contributing to knowledge)
Compensation Any payment, gift cards, or course credit
Confidentiality How data will be stored, who will have access, and how it will be de-identified
Voluntary participation The participant can withdraw at any time without penalty
Contact information How to reach the researcher and the ethics board with questions or concerns

The appropriate form depends on the study context: